Refund Policy

Refund Policy

Last updated: [Month, Year]

Thank you for shopping with Hijab and Style Pty Ltd (“we,” “us,” or “our”). We want you to be completely satisfied with your purchase. Please read our Refund Policy carefully to understand your rights and obligations.

1. Returns

We accept returns on most unworn and unused items within 14 days of delivery.
To be eligible for a return, your item must:

  • Be in its original condition and packaging

  • Have all original tags and labels attached

  • Not be worn, washed, or altered

Please contact us at returns@[yourwebsite].com before sending any items back. Unauthorized returns may not be accepted.

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or refunded:

  • Underscarves, inner caps, and hijab pins

  • Sale or clearance items

  • Gift cards or digital products

3. Refunds

Once we receive and inspect your returned item, we will notify you by email.
If your return is approved, your refund will be processed to your original payment method within 5–10 business days.
Please note that:

  • Original shipping costs are non-refundable

  • Return shipping costs are the customer’s responsibility (unless the item was faulty or incorrect)

4. Exchanges

We are happy to offer exchanges for a different size, color, or item (subject to stock availability).
Please contact our support team before sending back your order to confirm eligibility.

5. Faulty or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with clear photos.
We will arrange a replacement or full refund, including return shipping where applicable.

6. International Orders

International customers are responsible for all return shipping fees, customs duties, and import taxes.
We are not liable for delays caused by customs or shipping carriers.

7. Contact Us

If you have any questions about our Refund Policy or need help with a return, please reach out to us:
📧 support@[yourwebsite].com

Hijab and Style Pty Ltd
ABN: [Your ABN Number]Sydney, NSW, Australia

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