FAQ

1️⃣ Where do you ship from?

We ship all orders directly from Sydney, Australia.

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2️⃣ How long will my order take to arrive?

Orders within Australia usually arrive in 2 – 5 business days.
International orders may take 7 – 15 business days, depending on your location.

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3️⃣ Do you offer returns or exchanges?

Yes — we accept returns or exchanges within 14 days of delivery,
as long as items are unused, unwashed, and in their original condition.

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4️⃣ How do I care for my hijab?

Hand-wash gently in cold water with a mild detergent.
Avoid bleach and tumble drying.
Lay flat or hang to dry in the shade.

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5️⃣ What materials are your hijabs made from?

Our hijabs are made from premium, breathable fabrics such as chiffon, modal, and cotton blends — carefully selected for comfort and elegance.

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6️⃣ How can I contact you?

You can email us at info@lumecovehijab.com or use the contact form on our Contact Us page.