Privacy Policy

Last updated: May 23, 2026

This Privacy Policy explains how Lume Cove Hijab collects, uses, discloses, and safeguards your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

· Contact details — name, email address, phone number, billing and shipping addresses

· Order details — items purchased, payment confirmation, transaction information

· Account details — login information, saved preferences (if you create an account)

· Device & usage data — IP address, browser type, pages viewed, interactions

· Communications — messages or enquiries sent to us

· Payment information — processed securely by Shopify and trusted payment partners (we do not store your full payment card details)

Information may be collected directly from you, automatically through cookies, or via trusted third-party service providers.

2. How We Use Your Information

We use your personal information to:

· Process and fulfil your orders

· Provide customer support and respond to enquiries

· Personalise your shopping experience

· Improve our website, services, and product offerings

· Send marketing communications (only if you opt in, where required by law)

· Detect and prevent fraud or unlawful activity

· Comply with legal and regulatory requirements

3. Sharing Your Information

We may share your information with:

· Shopify — to operate and secure our online store

· Payment processors (Shopify Payments, PayPal)

· Shipping and logistics partners

· Marketing, analytics, and IT service providers

· Government or regulatory bodies when required by law

We never sell your personal information.

For more details on Shopify’s privacy practices, please refer to the Shopify Consumer Privacy Policy available on Shopify’s website. Shopify Consumer Privacy Policy.

4.Analytics and Advertising

We may use analytics and advertising tools, including Shopify analytics, Google Analytics, and third-party advertising platforms, to better understand how visitors use our website, improve user experience and measure marketing performance.

These tools may collect information such as IP address, browser type, device information, pages visited, and interactions with our website.

We may also use cookies and similar technologies to deliver personalised advertising and marketing content where applicable.

You may manage cookies through your browser settings or opt out of personalised advertising through relevant third-party platforms.

5. Cookies and Tracking

We use cookies and similar technologies to:

· Keep items in your cart

· Remember your preferences

· Improve website performance

· Deliver personalised advertising and marketing content (where applicable)

You may manage or disable cookies through your browser settings.

6. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. However, no method of transmission or storage is completely secure. Please keep your account login details secure.

7. Data Retention

We retain your personal information only as long as necessary to:

· Provide our services

· Comply with legal obligations

· Resolve disputes

· Maintain accurate business and tax records

8. Your Rights

Depending on your location, you may have rights to:

· Access the personal information we hold

· Request corrections or updates

· Request deletion of your personal data

· Opt out of marketing communications

· Request a copy of your information (data portability)

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect information from minors.

11. International Data Transfers

Your information may be processed or stored outside Australia. When this occurs, we rely on lawful safeguards to ensure your data remains protected.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The newest version will always be posted on this page with the updated date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Lume Cove Hijab  

Australia 

Email: info@lumecovehijab.com